CX Sales Specialist

“Neticle allows me to organise my days according to what suits me best: working hours are very flexible, so I don't feel pressured or rushed throughout the day. I still manage to cover all of my tasks to the best of my ability without feeling encumbered.” - Daniella Kurucz, Finance Associate

Neticle is one of the fastest-growing B2B SaaS scale-ups in Budapest, providing automated text analysis and social media analysis services for 200 clients.
We have already developed our best practices and KPIs, our templates and processes work well, but there is still room for experimenting and learning new things. If you decide to work with us, you will be part of a laid-back team full of nice people (for real).

As a CX Sales Specialist, you will be responsible for new business & sales development and closing of pre-qualified deals.
Your main tasks will be managing complex customer experience and text analysis projects, mapping buying interests and roles, and creating customer-specific commercial offers for Neticle’s CX focused products.

Your role will include:

  • Contacting and contracting new pre-qualified deals
  • Understanding business needs coming from our clients and designing the best solutions for them in collaboration with our Analyst and Product Development team
  • Explaining and demonstrating technical capabilities to potential customers
  • Managing the low-code / no-code part of implementations regarding our Zurvey.io CXDP platform
  • Managing complex customer projects
  • Mapping and analyzing buyer processes and stakeholders
  • Pre- and post-sales support
  • Supporting the Marketing team in content creation and feedback collection
  • Deal management and closing
  • Representing Neticle at national and international events and conferences

To be successful in this role, you must have/be:

  • Strong oral and written communication and presentation skills
  • Experience building up and managing a B2B pipeline
  • 2-3 years of client facing work experience (sales, customer support, account management, etc.)
  • Happy to pick up the phone and make calls
  • Team player
  • Fluent in English (also German is an advantage)
  • Willingness to travel from time to time (if it is safe)
  • Experience with CRM, Cloud Office Tools, Professional Social Media
  • Prior experience/background in Customer and/or Employee Experience is a plus
  • Prior experience as IT sales/business analyst is a plus

You will enjoy our:

  • Uniquely transparent and flat organizational structure
  • Predictable career path with our own-developed skill matrix
  • Supported self-learning opportunities
  • 100% flexible working hours and fully hybrid working environment
  • Unlimited holidays, summer and winter breaks
  • Really cool team, regular team events

Please share with us

  • your CV
  • a max. 1000-character cover letter to convince us that you are the best candidate for our team
  • your LinkedIn profile link
“Thanks to our transparent company culture and our ever-evolving feedback system, there are a surprising number of channels available for feedback. Deciding which one to use depends on the type of problem we’re dealing with. Our regular one-on-ones, small and large meetings and our in-house surveys always help us recognise problems and work on possible solutions before the problems are aggravated.” - Gabriella Sinka, Head of Marketing

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