Social Listening for Retailers

Internet users’ opinion is crucial if you want to understand what customers think about your brand or products. Neticle Media Intelligence can reveal every necessary insight about your online reputation in real-time.

We help retail companies overcome their challenges

Their communications teams can’t read or monitor every medium and social media platform where users might write about them

Their communications teams can’t read or monitor every medium and social media platform where users might write about them

They get lots of criticism online and they want to see when the negative comments are getting so big attention that they have to interfere

They get lots of criticism online and they want to see when negative comments are getting so much attention that they have to interfere.

They want to see how their advertising campaigns succeed in the press and social media

They want to see how their advertising campaigns perform in the press and social media

How it works

Briefing - illustration

Briefing

We ask for short briefs from our clients’ issues as a start.

Arrow
Analysis - illustration

Analysis

Based on the brief, our industry specialists and analysts create the keywords the companies want to monitor (brands, topics, products).

Arrow
Results - illustration

Results

Within 2 weeks, our new clients have access to comprehensive analyses about the keywords.

The benefits of using Neticle Media Intelligence

Enhance shopping experience in real-time

Get immediate alerts about the questions and complaints your customers address to you on social media. Our visualized charts will help you decide what the most important issues are and which ones you should respond to ASAP. This way you can improve shopping experience and build a strong relationship with your customer base.

Enhance shopping experience in real-time
Track consumer behaviour

Track consumer behaviour

Monitor the voice of the customer and your target group’s opinion about various topics regarding your brand and market. Discover the latest trends in consumer habits and see what products people like to purchase. Moreover, thanks to social listening, you can get a glimpse of future fashion trends before anyone else and become a trendsetter in merchandising.

Measure how your campaign performs

Our advanced charts can show you the engagement rate of your campaign and get you a thorough analysis on the reception of it. What messages could your audience identify with well and what were the ones that couldn’t really meet your customers’ expectations? You will get to know all the results and the reasons behind them without having to read every connecting article, post or comment.

Measure how your campaign performs

Let us help your retail

Send us a request and we will get in touch with you soon.

Optional

Este de datoria noastră de a păstra datele tale în siguranță. Menționăm aici că Politica noastră de confidențialitate a datelor este compatibilă cu GDPR. Pentru mai multe informații, te rugăm să faci clic aici!

Illustration
Neticle Labs

Contactează-ne!

Adresa noastră:
1082 Budapesta, Str. Leonardo da Vinci nr. 41 et. 2., ap 14.

Str. Leonardo da Vinci nr. 41
1213 Budapesta, Vető str. 10.

Photo of Péter Szekeres
Péter Szekeres

Co-founder & CEO
[email protected]
+36 70 701 6488

Photo of Sorin Jianu
Sorin Jianu

Romanian Sales Director
[email protected]
+40 722 713 333

Photo of Bernadett Kiss
Bernadett Kiss

Head of Marketing
[email protected]
+36 30 352 6707