We help telecom companies overcome their challenges
Product development
When you need a deeper understanding of reasons behind client dissatisfaction, pain points and widely praised features.
Complaint handling
In case your company is present on several social media channels, and you have a hard time keeping up with all the comments, complaints and questions being published on them.
Brand tracking
If you want to measure brand awareness and need some guidance in improving your public image.
Як це працює
Briefing
We ask for short briefs from our clients’ issues as a start.
Аналіз
Based on the brief, our industry specialists and analysts create the keywords the companies want to monitor (brands, topics, products).
Results
Within 2 weeks, our new clients have access to comprehensive analyses about the keywords.
The benefits of using Neticle Media Intelligence
The benefits of using Neticle Media Intelligence
Get a grasp of what’s on your clients’ mind
Be aware of what people think about your tariff packages. Which application features do they like and dislike? How satisfied are they with the signal and data strength? Get instant feedback about every aspect of your service in order to develop the best products on the market
Keep your customers satisfied with quick response time
Thanks to Neticle Media Intelligence, you will never miss a complaint or online criticism ever again. We evaluate every online content written about you and alert you when customer dissatisfaction gets so serious it’s time to react.
Have rich data on what your audience thinks about you
We provide both quantitative and qualitative data about your brands’ or products’ online reputation. Our social NPS measurement and many other innovative charts reveal insights that complement the traditional media analysis metrics.
