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It is easy to guess that travel restrictions and quarantines had a strong effect on the willingness to travel, but how did that exactly happen, and what did it all look like reflected in the news and social media? In the ebook, we looked into the whole story: how much people empathized with airlines during the hard times, how quickly (or slowly) they bounced back after opening up, and whether business travel and traveling to go on a holiday showed different trends.
Mentions were collected from the beginning of 2020 to the end of July this year, so you can see the trends as they come full circle, before and after vaccines became available. Do you think people talked more about travel before the pandemic hit than they do now? What did they say about different destinations? Find out about all of this and more in the ebook below.
What are the key drivers behind negative reviews? How could companies learn or even benefit from...
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