Operating in the SaaS space, we know that social listening tools should be intuitive. Still, great pieces of software also have another thing in common: they have helpful knowledge hubs. Ours is out now.
Neticle Media Intelligence is a sophisticated and customizable tool, so it’s only natural that from time to time, our clients have questions about it – first time users and more seasoned ones alike. Our Customer Success team has always been keen to answer everybody, but we’ve wanted to make the whole process easier for a long time. We’re happy to report that our Knowledge Base for Neticle Media Intelligence has just launched!
This searchable hub contains everything from coverage, keywords and visualization to integrations and text analysis – and much more. The five main categories are the following:
Click through the articles, or just enter your search term into the bar at the top of the page to find your answers. At the bottom of each article page, you’ll also find suggestions for related topics to help you further on your NMI journey.
The Knowledge Base is still new, and we want to make it as clear and beneficial as possible. This is why we have also included a feedback section at the end of each article. Please let us know if you find an article helpful or not, so we can keep improving it.
We hope you’ll get a better and deeper understanding of NMI, and you’ll find what you need more quickly than ever before. Try it now!
Take me to the Knowledge Base!
