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NMI Basic Methodology
Details about data coverage, sources, keywords and aspects.
Data coverage
- Do you collect Facebook Lives?
- How does YouTube transcription work?
- Can you collect data from private Facebook profiles?
- Can you collect Facebook analytics data?
- Can you collect data from Facebook Groups? (Both public and closed)
- Can you collect Facebook and Instagram Reels?
- In the case of video content, why those videos don’t appear within the mentions in which the keyword is mentioned?
- Can you collect data from Booking and Tripadvisor?
- Does the dashboard's Location data, which appears in the filters and raw data entry, originate from IP addresses or the location associated with each profile or post?
- Is it possible to display a tweet's view count on the dashboard?
- Is it possible to distinguish regular posts and Reels as separate source types or subcontinent types on the portal?
- How is the engagement rate chart calculated in NMI?
- What exactly does Neticle take into account when calculating the engagement number for each platform?
- How we handle Google location reviews?
- Can the dashboard capture data when someone replies to a reply on X? Does the keyword need to be mentioned in the first-level reply for it to be captured?
- Is it possible to manually add any missing mentions to the portal?
- What are the source types of NMI?
- Historical database - how much data do you have for each country?
- How is the potential reach of a mention calculated?
- How do you export metadata?
- How quickly can you find a new mention?
- I can't find a mention on the portal. What should I do?
- How do you calculate the Net Sentiment Score?
- What is the importance score?
Keywords and aspects
- Is there a way to restore a mention on the dashboard if I accidentally deleted it?
- Can I change the color of a keyword?
- What are keyword categories? What’s the difference between a keyword and a keyword category?
- How can I check the contents/settings of a keyword in the profile?
- Can I change/edit my existing keywords?
- Can I add new keywords to my profile?
- What is a keyword? (definition)
- Can I have keywords that have own channels only?
- What are the aspects?
- As a user, do I need to figure out the contents of the keyword myself, or is it enough if I send you the idea?
- Does the system check for misspellings?