Case Studies
Banks Who Listen To Take Action
White-paper
Neticle has several large financial institutes among its clients, and now it's time that we share our knowledge. How to be at the front of the competition, how to place great emphasis both on customer experience and online reputation management?
How social listening supports campaign management
White-paper
One of the many ways in which Neticle Media Intelligence can be useful is evaluating the success of different PR campaigns and promotions. Catch the most engaging content and most effective channels with social listening.
How a green challenge turned into a great FMCG campaign: Veganuary
White-paper
To assess the momentum of Veganuary 2022, and to see which brands had the most success related to the campaign, Neticle has collected the public posts, comments, articles, and videos where the relevant hashtag was used in Europe.
How BNPL apps are propelling ecommerce in Germany
White-paper
To get an impression of the current BNPL landscape in Germany, and to predict what customers expect from ecommerce payments in 2022, we’ve investigated the online reputation of some already popular apps, and that of some still on the rise.
Great apps, safety & sustainability: here's what retail customers dream of
Case Study
There’s been a detectable shift in customer needs in 2020/21, clearly reflected in CX feedback and the developments top retailers are making. In this material, we show you what matters most to customers now.
Is Black Friday getting any greener?
White-paper
Black Friday is still very popular across the world in 2021. However, the eco-conscious voices of Green Friday have been becoming louder for the past few years, drawing attention to the unsustainable amount of unnecessary consumption.
How passing up on physical branch networks can lead to a more personal banking experience
White-paper
Banking habits are changing rapidly as a result of the emergence of neobanks. With cryptocurrency exchange and banking clients doing business through mobile applications, a new trend is undeniable.
Norming before performing: the status of e-mobility in Nordic countries
White-paper
E-mobility is on the rise everywhere in the world - and Scandinavian countries are no exception when it comes to this trend, and there are local features and specialties of how people use the services and how regulations effect this field.
Cracking the code of online reputation & tracking opinions
White-paper
A politician’s personal online reputation will form even if they don’t go online. Let us show you how Neticle Media Intelligence, a social media monitoring tool with humanly precise text analysis, can help you in your political endeavours and/or research.
From fun to educational: what do we like about the DACH region’s favourite influencers?
Case Study
With Neticle Media Intelligence, we looked at the activity of the DACH region’s top influencers, to discover what kind of content has been popular and if the influencers themselves have changed the direction in which they were going.
The birth of online sentiment analysis in Albania
Case Study
OTP Bank Albania wanted to get to know the voice of the customer and improve their PR and marketing strategy. This case study explains the process and the results that are now attainable for any other Albanian company or organisation, too.
Shoot your sports team into online superstardom
White-paper
Managing the external communication and operations of a sports team or an athlete is hardly imaginable today without keeping a close eye on their online reputation. How Bayern München, RB Leipzig and Borussia Dortmund do this?
Why social listening is the most valuable tool in investment portfolios in 2021
White-paper
A wealth of insights is hidden in online data that will unfold once you tap into the world of social listening. All you have to do is act on alerts and watch as your investments yield profit.
How has the sharing economy changed in Germany?
Case Study
Germany's sharing economy is one of the largest in Europe. In this study, we're only going to be looking at three areas within it: 12 brands that came from the lodging, food and transportation market.
How Mindshare embraced social listening to seize clients’ audiences
Case Study
For one of the largest media agencies, Mindshare Austria, Neticle provides trend & competitor analysis through real-time social listening. In this use case, we will highlight how these services are used at UNIQA.
Digitalisation is the way to go - transformation and evolution in 2020
Ebook
How could industries adapt to the COVID-19 era and to the accelerated digitalisation? Here is everything we learned about e-commerce, retail, marketing and online gaming by analysing the social media data.
