The birth of online sentiment analysis in Albania
OTP Bank Albania wanted to get to know the voice of the customer and improve their PR and marketing strategy. This case study explains the process and the results that are now attainable for any other Albanian company or organisation, too.
How Mindshare embraced social listening to seize clients’ audiences
For one of the largest media agencies, Mindshare Austria, Neticle provides trend & competitor analysis through real-time social listening. In this use case, we will highlight how these services are used at UNIQA.
“Neticle Media Intelligence shows us what the web thinks about our brand, our services, our competitors and our industry. Using Neticle we got to hear the feedback from our customers in their voice, and it allows us to see the highest priority areas for improvement in real-time.”
“Neticle has a user-friendly interface, and the staff members are always ready to help with anything. Without a doubt, I give Neticle and the team a score of 10/10. Honestly, I would happily recommend both the team and the tool to anybody.”
“Great support for individual solutions and requirements. Highly accurate sentiment and categorization tools deliver new insights of the state of public opinion on the brand.”