Banks Who Listen To Take Action
White paper
Neticle has several large financial institutes among its clients, and now it's time to share our knowledge. We reveal how to be at the front of competition & how to place great emphasis both on customer experience and online reputation management.
Social listening-based communication in higher education
Case study
Through the example of the University of Szeged, we present how one can successfully use insights from social media and online news in higher education brand building.
From Forbes to Neticle: celebrities’ strategies revealed
White paper
What does a celebrity’s online reputation come down to? We answer that by showing how the top 10 celebrities performed online. And clearly - there are many different roads leading to success.
Analysis of the DACH region’s top fitness apps
White paper
To look at how digitalization and fitness trends are reflected in the online world, we have collected and analyzed the public online mentions of the top health & fitness apps in the DACH region.
A green challenge turned into an FMCG campaign
White paper
To assess the momentum of Veganuary 2022, and to see which brands had the most success related to the campaign, Neticle has collected the public posts, comments, articles, and videos where the relevant hashtag was used in Europe.
Great apps, safety & sustainability: here's what retail customers dream of
Case Study
There’s been a detectable shift in customer needs in 2020/21, clearly reflected in CX feedback and the developments top retailers are making. In this material, we show you what matters most to customers now.
Is Black Friday getting any greener?
White-paper
Black Friday is still very popular across the world in 2021. However, the eco-conscious voices of Green Friday have been becoming louder for the past few years, drawing attention to the unsustainable amount of unnecessary consumption.
How passing up on physical branch networks can lead to a more personal banking experience
White-paper
Banking habits are changing rapidly as a result of the emergence of neobanks. With cryptocurrency exchange and banking clients doing business through mobile applications, a new trend is undeniable.
Norming before performing: the status of e-mobility in Nordic countries
White-paper
E-mobility is on the rise everywhere in the world. Scandinavian countries are no exception to this trend, but there are local features and specialties of how people use these services and how regulations affect this field.
Cracking the code of online reputation & tracking opinions
White-paper
A politician’s personal online reputation will form even if they don’t go online. Let us show you how Neticle Media Intelligence, a social media monitoring tool with humanly precise text analysis, can help you in your political endeavours and/or research.
From fun to educational: what do we like about the DACH region’s favourite influencers?
Case Study
With Neticle Media Intelligence, we looked at the activity of the DACH region’s top influencers, to discover what kind of content has been popular and if the influencers themselves have changed the direction in which they were going.
The birth of online sentiment analysis in Albania
Case Study
OTP Bank Albania wanted to get to know the voice of the customer and improve their PR and marketing strategy. This case study explains the process and the results that are now attainable for any other Albanian company or organisation, too.
Why social listening is the most valuable tool in investment portfolios in 2021
White-paper
A wealth of insights is hidden in online data that will unfold once you tap into the world of social listening. All you have to do is act on alerts and watch as your investments yield profit.
How has the sharing economy changed in Germany?
Case Study
Germany's sharing economy is one of the largest in Europe. In this study, we're only going to be looking at three areas within it: 12 brands that came from the lodging, food and transportation market.
How Mindshare embraced social listening to seize clients’ audiences
Case Study
For one of the largest media agencies, Mindshare Austria, Neticle provides trend & competitor analysis through real-time social listening. In this use case, we will highlight how these services are used at UNIQA.
Vodafone Hungary
“Neticle Media Intelligence shows us what the web thinks about our brand, our services, our competitors and our industry. Using Neticle we got to hear the feedback from our customers in their voice, and it allows us to see the highest priority areas for improvement in real-time.”
Danone
“Neticle has a user-friendly interface, and the staff members are always ready to help with anything. Without a doubt, I give Neticle and the team a score of 10/10. Honestly, I would happily recommend both the team and the tool to anybody.”
Mindshare
“Great support for individual solutions and requirements. Highly accurate sentiment and categorization tools deliver new insights of the state of public opinion on the brand.”