Social listening for Healthcare

Our social listening software, Neticle Media Intelligence has been around for over 10 years, and we have been working very closely with doctors for several years. Our tool for online media monitoring enables doctors, hospitals and other institutions in the healthcare sector to observe their patients’ opinions and experiences in real time. In addition, current trends, new product requests, popular treatments and common diseases can be tracked, which means that patients can be addressed more specifically.

Track your patient’s experience

Your patients are sharing their indirect feedback and opinion through social media, review sites and application stores more and more. With the help of an online media monitoring tool, these experiences can be automatically collected and analysed. This enables doctors and healthcare institutions to better assess the quality of their treatments and to learn from mistakes.

Briefing

As a first step, we ask for a short briefing call with someone from your medical practice to learn your current priorities.

Analysis

Based on the brief, our industry specialists and analysts create the ideal, medical-oriented social listening profile, taking all brands, topics, products and campaigns into account that you want to monitor.

Results

Within a week, you have access to comprehensive dashboards and reports on the healthcare market.

Vodafone Hungary

“Neticle Media Intelligence shows us what the web thinks about our brand, our services, our competitors and our industry. Using Neticle we got to hear the feedback from our customers in their voice, and it allows us to see the highest priority areas for improvement in real-time.”

Ágnes Gyetvai Social Media Manager

Danone

“Neticle has a user-friendly interface, and the staff members are always ready to help with anything. Without a doubt, I give Neticle and the team a score of 10/10. Honestly, I would happily recommend both the team and the tool to anybody.”

Adrienn Orosz External Communication Specialist

Mindshare

“Great support for individual solutions and requirements. Highly accurate sentiment  and categorization tools deliver new insights of the state of public opinion on the brand.”

Niklas Wiesauer Managing Director, Innovation & Strategy

Social listening for Healthcare

Effective media monitoring for doctors & health experts

Why are online media monitoring and analysis tools so popular in the healthcare industry? We have summarized the most important reasons for you:

Medical reputation management

Track your patient’s experience

Monitoring trends and competitors

Crisis monitoring

Campaign tracking

Vodafone Hungary

Danone

Mindshare

Book a demo

Get in touch

Neticle