Social listening for Healthcare
Our social listening software, Neticle Media Intelligence has been around for over 10 years, and we have been working very closely with doctors for several years. Our tool for online media monitoring enables doctors, hospitals and other institutions in the healthcare sector to observe their patients’ opinions and experiences in real time. In addition, current trends, new product requests, popular treatments and common diseases can be tracked, which means that patients can be addressed more specifically.
Effective media monitoring for doctors & health experts
Why are online media monitoring and analysis tools so popular in the healthcare industry? We have summarized the most important reasons for you:
Medical reputation management
As a medical practitioner, flawless reputation is essential - this is the only way to build and retain a loyal client base. Track, measure and manage the online reputation of your physicians and services in news and social media to ensure high brand value and loyal patients.
Track your patient’s experience
Your patients are sharing their indirect feedback and opinion through social media, review sites and application stores more and more. With the help of an online media monitoring tool, these experiences can be automatically collected and analysed. This enables doctors and healthcare institutions to better assess the quality of their treatments and to learn from mistakes.
Would you like to run medical campaigns that generate buzz and attention? With targeted campaign tracking included in our online media monitoring software, you can easily measure the success of your campaigns and even compare them with previous campaigns or with other healthcare campaigns.
As a first step, we ask for a short briefing call with someone from your medical practice to learn your current priorities.
Based on the brief, our industry specialists and analysts create the ideal, medical-oriented social listening profile, taking all brands, topics, products and campaigns into account that you want to monitor.
Within a week, you have access to comprehensive dashboards and reports on the healthcare market.
“Neticle Media Intelligence shows us what the web thinks about our brand, our services, our competitors and our industry. Using Neticle we got to hear the feedback from our customers in their voice, and it allows us to see the highest priority areas for improvement in real-time.”
“Neticle has a user-friendly interface, and the staff members are always ready to help with anything. Without a doubt, I give Neticle and the team a score of 10/10. Honestly, I would happily recommend both the team and the tool to anybody.”
“Great support for individual solutions and requirements. Highly accurate sentiment and categorization tools deliver new insights of the state of public opinion on the brand.”