Social listening for Healthcare

Our social listening software, Neticle Media Intelligence has been around for over 10 years, and we have been working very closely with doctors for several years. Our tool for online media monitoring enables doctors, hospitals and other institutions in the healthcare sector to observe their patients’ opinions and experiences in real time. In addition, current trends, new product requests, popular treatments and common diseases can be tracked, which means that patients can be addressed more specifically.

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Effective media monitoring for doctors & health experts

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Why are online media monitoring and analysis tools so popular in the healthcare industry? We have summarized the most important reasons for you:

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Medical reputation management

As a medical practitioner, flawless reputation is essential - this is the only way to build and retain a loyal client base. Track, measure and manage the online reputation of your physicians and services in news and social media to ensure high brand value and loyal patients.

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Track your patient’s experience

Your patients are sharing their indirect feedback and opinion through social media, review sites and application stores more and more. With the help of an online media monitoring tool, these experiences can be automatically collected and analysed. This enables doctors and healthcare institutions to better assess the quality of their treatments and to learn from mistakes.

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Monitoring trends and competitors

Treatments in the medical sector are continuously evolving. New methods and technology are being introduced all the time. Be aware of what’s trending, what your competitors are doing, and learn important lessons for your own practice.

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Crisis monitoring

An online crisis can happen at lightning speed and can also propel online discussions for a week. Be notified about potential crises automatically and take countermeasures in time.

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Campaign tracking

Would you like to run medical campaigns that generate buzz and attention? With targeted campaign tracking included in our online media monitoring software, you can easily measure the success of your campaigns and even compare them with previous campaigns or with other healthcare campaigns.

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Briefing

 

As a first step, we ask for a short briefing call with someone from your medical practice to learn your current priorities.

Analysis

 

Based on the brief, our industry specialists and analysts create the ideal, medical-oriented social listening profile, taking all brands, topics, products and campaigns into account that you want to monitor.

Results

 

Within a week, you have access to comprehensive dashboards and reports on the healthcare market.

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Vodafone Hungary

“Neticle Media Intelligence shows us what the web thinks about our brand, our services, our competitors and our industry. Using Neticle we got to hear the feedback from our customers in their voice, and it allows us to see the highest priority areas for improvement in real-time.”

Ágnes Gyetvai Social Media Manager

Danone

“Neticle has a user-friendly interface, and the staff members are always ready to help with anything. Without a doubt, I give Neticle and the team a score of 10/10. Honestly, I would happily recommend both the team and the tool to anybody.”

Adrienn Orosz External Communication Specialist

Mindshare

“Great support for individual solutions and requirements. Highly accurate sentiment 
and categorization tools deliver new insights of the state of public opinion on the brand.”

Niklas Wiesauer Managing Director, Innovation & Strategy

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Reading about Neticle Media Intelligence is one thing, but we know that the proof is always in the pudding. Book a demo and one of our Insights Managers will contact you as soon as possible. Take the first step towards data-driven decision-making!

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Photo of Péter Szekeres

Péter Szekeres

Co-founder & CEO peter.szekeres@neticle.com +36 70 701 6488
Photo of Michel Henss

Michel Henss

Head of Client Services michel.henss@neticle.com +36 30 562 37 58
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Gabriella Sinka

Head of Marketing gabriella.sinka@neticle.com +36 20 527 61 87

Address:
41 Leonardo da Vinci street ground floor
Budapest Hungary H-1082

Registered seat:
H-1016 Budapest, Naphegy utca 28. fszt. 2

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Neticle

Company Details

Neticle Plc.
Billing address: H-1016 Budapest, Naphegy utca 28. fszt. 2
VAT number: 28996752-2-41
EU VAT number: HU28996752

 

Bank details:
Owner of the bank account: Neticle Plc.
Account-keeping bank: Budapest Bank Zrt
EUR IBAN: HU34-10101353-22104900-01005303
HUF IBAN: HU20 10101353-22104900-01004003
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