Social listening for the Banking Sector

In the past 10 years, we have learnt a lot about the international banking sector. We understand the importance of tracking market players in real-time and comprehending customer voice to avoid churn. Especially regarding digitalization projects: new websites, new internet bank features or new mobile applications.

Some of our already satisfied clients from the sector

Briefing

We ask for a short briefing call to learn your current priorities.

Analysis

Based on the brief, our industry specialists and analysts create the ideal profile you want to monitor (brands, topics, products, campaigns).

Results

Within a week, you have access to comprehensive dashboards and reports on the banking market.

Why social listening is the most valuable tool in investment portfolios in 2021

White-paper

A wealth of insights is hidden in online data that unfolds once you tap into the world of social listening. All you have to do is act on alerts and watch your investments yield profit.

How Mindshare embraced social listening to seize clients' audiences

Case Study

For Mindshare Austria, Neticle provides trend & competitor analysis through real-time social listening. In this use case, we highlight how these services are used at UNIQA.

Vodafone Hungary

“Neticle Media Intelligence shows us what the web thinks about our brand, our services, our competitors and our industry. Using Neticle we got to hear the feedback from our customers in their voice, and it allows us to see the highest priority areas for improvement in real-time.”

Ágnes Gyetvai Social Media Manager

Danone

“Neticle has a user-friendly interface, and the staff members are always ready to help with anything. Without a doubt, I give Neticle and the team a score of 10/10. Honestly, I would happily recommend both the team and the tool to anybody.”

Adrienn Orosz External Communication Specialist

Mindshare

“Great support for individual solutions and requirements. Highly accurate sentiment  and categorization tools deliver new insights of the state of public opinion on the brand.”

Niklas Wiesauer Managing Director, Innovation & Strategy

Social listening for the Banking Sector

We help banking sector players overcome their challenges

Here you’ll find the most common reasons that drive the members of the banking industry to use an online media analysis tool:

Flawless brand reputation

Competitor monitoring

Campaign tracking

Track your customer’s digital banking experience

Trending topics

Crisis monitoring

Read more about how brands utilise social listening

Why social listening is the most valuable tool in investment portfolios in 2021

How Mindshare embraced social listening to seize clients' audiences

Vodafone Hungary

Danone

Mindshare

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