Social listening for the Banking Sector
In the past 10 years, we have learnt a lot about the international banking sector. We understand the importance of tracking market players in real-time and comprehending customer voice to avoid churn. Especially regarding digitalization projects: new websites, new internet bank features or new mobile applications.
Some of our already satisfied clients from the sector
We help banking sector players overcome their challenges
Here you’ll find the most common reasons that drive the members of the banking industry to use an online media analysis tool:
Track your customer’s digital banking experience
Your customers are sharing valuable indirect feedback through social media, review sites and application stores. Collect these automatically and learn from them.
We ask for a short briefing call to learn your current priorities.
Based on the brief, our industry specialists and analysts create the ideal profile you want to monitor (brands, topics, products, campaigns).
Read more about how brands utilise social listening
Why social listening is the most valuable tool in investment portfolios in 2021
A wealth of insights is hidden in online data that unfolds once you tap into the world of social listening. All you have to do is act on alerts and watch your investments yield profit.
“Neticle Media Intelligence shows us what the web thinks about our brand, our services, our competitors and our industry. Using Neticle we got to hear the feedback from our customers in their voice, and it allows us to see the highest priority areas for improvement in real-time.”
“Neticle has a user-friendly interface, and the staff members are always ready to help with anything. Without a doubt, I give Neticle and the team a score of 10/10. Honestly, I would happily recommend both the team and the tool to anybody.”
“Great support for individual solutions and requirements. Highly accurate sentiment and categorization tools deliver new insights of the state of public opinion on the brand.”