Banks Who Listen To Take Action
Free ebook about how omnichannel feedback collection affects the banking industry
The banking sector has always been competitive, but with recent years’ digitization trends and neobanks entering the field, the pace has intensified. Neticle has several large financial institutes among its clients, who know that to be at the front of this competition, they must place great emphasis both on customer experience and online reputation management.
Read this social listening white-paper if you want to know...
- necessary steps for omnichannel feedback collection;
- what challenges banks solve with automated text analysis;
- how client calls can be included in feedback analysis.