Social listening for Retailers

Our analysts have been working with retail companies for ten years: food retailers, electronics retailers, drug stores, clothing and furniture stores. We understand how retail companies must gauge the needs of their customers and observe other market participants through online media monitoring in real time, in order to be more competitive.

Book a demo Learn more
rethero

Some of our already satisfied clients from the sector

decathlon samsunng auchan

Advantages of media monitoring for the retail industry

textunit_retail

Both online and traditional retailers use our social listening tool to master their daily challenges. This is why it is of special importance to them:

bene1

Competitor analysis

We know from our own experience how fiercely competitive the retail industry is: digital campaigns and projects are changing every week. With our online media monitoring software, you can monitor and analyse all of the competition's campaigns in real time, so you are one step ahead of them and can plan your campaigns accordingly.

Book a demo Learn more

Impeccable brand reputation

It’s a well-known fact that great brand reputation leads to loyal customers and an increased brand value. With social listening you can measure, monitor and analyse your brand reputation in social networks and online media in real time - don’t underestimate the importance of these.

Book a demo Learn more

Campaign success measurement

You can closely track and measure the success of various online marketing campaigns using social media monitoring. By comparing the success of a campaign with previous ones, as well as with benchmarks from retail, you can get the most out of your marketing budget.

Book a demo Learn more

Enhanced shopping experience

Online and offline shopping processes in retail must be designed as a pleasant experience for the customer. If you manage to achieve this, a long-term relationship can arise: loyal customers regularly visit the retailer's store(s) or online shop. In order to optimise shopping experience, customer feedback is important and valuable, and it can come from social media, review sites, app stores and much more. With Neticle Media Intelligence, it’s all automatically collected and visualised for you on our dashboard.

Book a demo Learn more
bene2
bene3

Trending topics

Experienced players in retail know how important it is to identify and set new trends early - because there is enormous sales potential here. With Neticle Media Intelligence, you can follow trending topics online and ensure you are one of the first to bring important trends and innovative products to market.

Book a demo Learn more

Crisis monitoring

Do you have nightmares about missing out on an online crisis? Not with Neticle! Our tool monitors all online events in real time and informs you immediately of problematic online discussions concerning your brand. This means you can react at lightning speed and get involved in good time to defuse any crisis quickly.

Book a demo Learn more

Briefing

 

In order to set up your individual social listening dashboard, we would first like to better understand your specific needs and priorities in retail.

Analysis

 

On the basis of a short conversation, our industry experts will set up your ideal profile, which automatically monitors all of the brands, products, conversation topics and marketing campaigns you want.

Results

 

After just one week, you will have full access to our comprehensive dashboards and retail reports

Book a demo

Learn more about social listening in your industry

211213-bf-wp-cover-02
Is Black Friday getting any greener?

White-paper

Book a demo Learn more  
digitalisation
90 days of insights to prove: Digitalisation is the Way to Go

Ebook

Book a demo Learn more  

“Neticle has a user-friendly interface, and the staff members are always ready to help with anything. Without a doubt, I give Neticle and the team a score of 10/10. Honestly, I would happily recommend both the team and the tool to anybody.”

Adrienn Orosz External Communication Specialist

"I appreciate our cooperation with Neticle based on two aspects: platform and team. It is a local development, so it precisely knows the uniqeness of our language compared to other algorithms. And the client support is always available and helpful to resolve our issues. Altogether, it provides valuable statistics and solutions in a short time."

Ádám Jóna Social Media Specialist

"Neticle Media Intelligence is a tool filled with smart functions - it saves us resources, and we can follow our own and competitors' online reputation. It makes us more effective on the market, we can build an in-depth relationship with customers. I recommend Neticle Media Intelligence to those who desire something that gives true power to overcome competitors."

Kristína Kubicová Company owner & CEO

Book a demo

Reading about Neticle Media Intelligence is one thing, but we know that the proof is always in the pudding. Book a demo and one of our Insights Managers will contact you as soon as possible. Take the first step towards data-driven decision-making!

Get in touch

Book a demo Check our newsletter
Photo of Péter Szekeres

Péter Szekeres

Co-founder & CEO peter.szekeres@neticle.com +36 70 701 6488

Address:
41 Leonardo da Vinci street ground floor
Budapest Hungary H-1082

Registered seat:
H-1016 Budapest, Naphegy utca 28. fszt. 2

Neticle Logo
Neticle

Company Details

Neticle Plc.
Billing address: H-1016 Budapest, Naphegy utca 28. fszt. 2
VAT number: 28996752-2-41
EU VAT number: HU28996752

 

Bank details:
Owner of the bank account: Neticle Plc.

Account-keeping bank: Erste Bank Hungary Zrt
EUR IBAN: HU73116000060000000199423437
HUF IBAN: HU46116000060000000199423341

SWIFT code: GIBAHUHB