--- title: NMI - Ebook - Digitalisation is The Way to Go description: Throughout the spring of 2020, Neticle kept researching topics related to the then new COVID-19 pandemic with their social listening tool. image: https://neticle.com/hubfs/features_illustrations_Rajzta%CC%81bla%201%20ma%CC%81solat%205@2x.png --- # 90 Days of Insights to Prove: Digitalisation is The Way to Go Ebook **Overview** Throughout the spring of 2020, Neticle kept researching topics related to the then new COVID-19 pandemic with their social listening tool. During the research, the first traces of the digitalisation trend - that undoubtedly arose on the heels of restrictions - were discovered. Evidently, almost nobody can now avoid digitalising at least some of their services, but the unexpected situation did not have the same effect on all sectors. This digital transformation ebook talks about retail, esports and marketing in detail.   **Challenge** How do you keep your audience engaged and your customers happy, when suddenly everything is uncertain, most stores are closed and meeting in person is impossible? This is the “tiny” challenge we all had to face in 2020...it was hard on everyone, but there are lessons hidden in the failures as well. **Read the digitalisation ebook if you want to know...** - which sectors were the winners of the early COVID-era and why; - what were the main complaints of customers who were caught in the uncertainty between old trends and new ones; - which methods worked best for those who managed to maintain an engaged customer base, or even grow their audience. ![ebook_design_cover](https://neticle.com/hs-fs/hubfs/ebook_design_cover.png?width=400&height=531&name=ebook_design_cover.png "ebook_design_cover") ### Download ebook Get yourself a copy of this ebook, dive into the insights and enjoy the world of automated social listening. ### Get in touch [![Book a demo](https://no-cache.hubspot.com/cta/default/3856436/39e42c3b-dfc9-422b-aa5f-eec2ba33b55c.png)](https://cta-redirect.hubspot.com/cta/redirect/3856436/39e42c3b-dfc9-422b-aa5f-eec2ba33b55c) Check our newsletter Address: H-1016 Budapest Apt. #2 ground floor, 28 Naphegy Street Billing address: H-1016 Budapest Apt. #2 ground floor, 28 Naphegy Street - [** ](https://www.facebook.com/neticle/?fref=ts) - [** ](https://twitter.com/neticlelabs) - [** ](https://www.youtube.com/channel/UCP1ZgG7ERCVBjLDy0aruXsg) - [** ](https://www.linkedin.com/company/2613323) - [** ](https://www.instagram.com/neticle/) ![Photo of Péter Szekeres](https://neticle.com/hubfs/team/small/petyo.png) Péter Szekeres Co-founder & CEO [peter.szekeres@neticle.com](mailto:peter.szekeres@neticle.com) +36 70 701 6488 Address: 41 Leonardo da Vinci street ground floor Budapest Hungary H-1082 Registered seat: H-1016 Budapest, Naphegy utca 28. fszt. 2 - [** ](https://www.facebook.com/neticle/?fref=ts) - [** ](https://twitter.com/neticlelabs) - [** ](https://www.youtube.com/channel/UCP1ZgG7ERCVBjLDy0aruXsg) - [** ](https://www.linkedin.com/company/2613323) - [** ](https://www.instagram.com/neticle/) ##### [![Neticle Logo](https://neticle.com/hubfs/neticle_w.svg) Neticle](https://neticle.com/) Products - ![Neticle Media Intelligence Logo](https://neticle.com/hs-fs/hubfs/nmi_128.png?width=30&name=nmi_128.png) [Neticle Media Intelligence](https://neticle.com/mediaintelligence/) - ![Zurvey.io Logo](https://neticle.com/hubfs/logos/zurvey_symbol.svg) [Zurvey.io](https://zurvey.io) - ![Neticle Text Analysis API Logo](https://neticle.com/hubfs/logos/text.svg) [Neticle Text Analysis API](https://neticle.com/textanalysisapi/) - ![Neticle Data API Logo](https://neticle.com/hubfs/logos/data.svg) [Neticle Data API](https://data.neticle.com/documentation) Neticle Media Intelligence - [Features](https://neticle.com/mediaintelligence/en/features-of-neticle-media-intelligence) - [FAQ](https://neticle.com/mediaintelligence/en/faq) - [Case studies](https://neticle.com/mediaintelligence/en/case-studies) - [Events and on-demand webinars](https://neticle.com/mediaintelligence/en/events-webinars) - [Guide to social listening](https://neticle.com/mediaintelligence/en/social-listening) - [Live Experience](https://neticle.com/mediaintelligence/en/experience-neticle-media-intelligence) - [Partner with us](https://neticle.com/mediaintelligence/en/partner-with-us) - [Compare Neticle to others](https://neticle.com/mediaintelligence/en/compare-neticle-to-others) - [Competitor Analysis with Social Listening](https://neticle.com/mediaintelligence/en/competitor-analysis) - [Getting Started](https://neticle.com/mediaintelligence/en/get-started-with-social-listening) - [Next Level Social Listening](https://neticle.com/mediaintelligence/en/next-level-social-listening) - [Blog](https://neticle.com/mediaintelligence/en/blog) Industries - [Banking ](https://neticle.com/mediaintelligence/en/banking-industry) - [Retail ](https://neticle.com/mediaintelligence/en/retail-industry) - [Insurance ](https://neticle.com/mediaintelligence/en/insurance) - [Telecommunications ](https://neticle.com/mediaintelligence/en/telecommunications) - [Health ](https://neticle.com/mediaintelligence/en/health) - [Agency ](https://neticle.com/mediaintelligence/en/agencies) - [Tourism ](https://neticle.com/mediaintelligence/en/tourism) Company Details Neticle Plc. 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