Online Reputation of Banks

Here is your toolkit to plan marketing and communication campaigns as a financial institute or bank. Here we’re displaying quantified signals from the banking industry in real-time. At a glance, you can see both the crises and the spikes of reputation. Data is collected with a a wide coverage of the internet, and Natural Language Processing is used to analyzed all the text. Check out the live reputation data by Neticle Media Intelligence for the most prominent banks!

Banks of Romania
Banks of Sweden
Banks of Germany

Banks of Romania
Banks of Sweden
Banks of Germany

Banks in Romania

How do clients react to new websites, new internet bank features or new mobile applications? Learn from the feedback to build and maintain a flawless reputation and outstanding user experience.

Net Sentiment Score of top Romanian banks

Calculated by subtracting the percentage of negative mentions from the percentage of positive mentions, the Net Sentiment Score chart shows whether the banks had more positivity than negativity, and how big or small the surplus was (if there was any).

Web Opinion Index of the biggest Romanian banks

The Web Opinion Index (WOI) chart is created based on Neticle’s text analytics results - measuring the polarity of the mentions, and thus defining the banks' online reputation. If online users are happy with a bank, the index goes up, if they are rather unsatisfied, it can plummet quickly.

Learn more about measuring client satisfaction

Banks in Sweden

Do clients appreciate your new internet bank features or mobile application updates? Learn from the feedback to build and maintain a flawless reputation and outstanding user experience.

This is how the web feels about the top Swedish banks

Neticle’s sentiment analysis is the basis of this super sensitive graph, the Web Opinion Index. Each bank's online reputation fluctuates all the time, immediately reflecting both accomplishments and problems. It's highly insightful to monitor the changes of this index.

Mention ratios vary month to month

The monthly share of mentions reveals which bank was at the center of attention during each period, as well as which one was less frequently talked about. Events, promotions, application bugs or industry changes can all have an impact on these numbers.

Financial institutes in Germany

In a highly competitive sector such as banking, being aware of the market's online trends is crucial. Make sure you're a step ahead of your competition!

Happy, angry or sad?

Beyond likes, Facebook reactions can vary a lot. See exactly how often each type of reaction was used on posts mentioning your bank, and you'll be able to instantly spot outstanding days as well. Did these players of the German financial market capture their audience's heart?

The current mood in Germany's bank sector

Neticle’s sentiment analysis is the basis of this expressive graph, the Web Opinion Index. Each bank's online reputation fluctuates minute by minute, immediately reflecting both accomplishments and problems. It's highly insightful to monitor this index, which is super sensitive to the changing emotions of the web.

What do banking clients need from companies?

Contact us to access the data

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