Social Listening for Telecommunication Companies

We know that the telecommunications industry is highly competitive and customer satisfaction is key to success. Neticle Media Intelligence helps you to be one step ahead of everyone else by revealing what your clients and target audience want.

Vodafone logoTelekom logoTelenor logo

We help telecom companies overcome their challenges

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Product development

When you need a deeper understanding of reasons behind client dissatisfaction, pain points and widely praised features.

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Complaint handling

In case your company is present on several social media channels, and you have a hard time keeping up with all the comments, complaints and questions being published on them.

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Brand tracking

If you want to measure brand awareness and need some guidance in improving your public image.

How it works

Briefing - illustration

Briefing

We ask for short briefs from our clients’ issues as a start.

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Analysis - illustration

Analysis

Based on the brief, our industry specialists and analysts create the keywords the companies want to monitor (brands, topics, products).

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Results

Within 2 weeks, our new clients have access to comprehensive analyses about the keywords.

The benefits of using Neticle Media Intelligence

The benefits of using Neticle Media Intelligence

Get a grasp of what’s on your clients’ mind

Be aware of what people think about your tariff packages. Which application features do they like and dislike? How satisfied are they with the signal and data strength? Get instant feedback about every aspect of your service in order to develop the best products on the market

Get a grasp of what’s on your clients’ mind
Keep your customers satisfied with quick response time

Keep your customers satisfied with quick response time

Thanks to Neticle Media Intelligence, you will never miss a complaint or online criticism ever again. We evaluate every online content written about you and alert you when customer dissatisfaction gets so serious it’s time to react.

Have rich data on what your audience thinks about you

We provide both quantitative and qualitative data about your brands’ or products’ online reputation. Our social NPS measurement and many other innovative charts reveal insights that complement the traditional media analysis metrics.

Have rich data on what your audience think about you

Let us help your telecommunication company

Send us a request and we well get in touch with you soon.

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Neticle Labs

Contact Us!

Address:
1082 Budapest, Leonardo da Vinci str. 41. (2. em. 14.)

Registered seat:
1213 Budapest, Vető str. 10.

Photo of Péter Szekeres
Péter Szekeres

Co-founder & CEO
[email protected]
+36 70 701 6488

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Marcell Tamás Tóth

Media Analysis Consultant
[email protected]
+36 30 779 4626

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Bernadett Kiss

Head of Marketing
[email protected]
+36 30 352 6707