Retail industry

Internet users’ opinion is crucial if you want to understand what customers think about your brand or products. Neticle Media Intelligence can reveal every necessary insight about your online reputation in real-time.

Retailers usually reach out to us with the following issues

Their communications teams can’t read or monitor every medium and social media platform where users might write about them

Their communications teams can’t read or monitor every medium and social media platform where users might write about them

They get lots of criticism online and they want to see when the negative comments are getting so big attention that they have to interfere

They get lots of criticism online and they want to see when the negative comments are getting so big attention that they have to interfere

They want to see how their advertising campaigns succeed in the press and social media

They want to see how their advertising campaigns succeed in the press and social media

How it works

Briefing - illustration

Briefing

We ask for short briefs from our clients’ issues as a start.

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Analysis - illustration

Analysis

Based on the brief, our industry specialists and analysts create the keywords the companies want to monitor (brands, topics, products).

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Results - illustration

Results

Within 2 weeks, our new clients have access to comprehensive analyses about the keywords.

Benefits

Enhance shopping experience in real-time

Get immediate alerts about the questions and complaints your customers address to you on social media. Our visualized charts will help you decide what the most important issues are and which ones you should respond to ASAP. This way you can improve their shopping experience and build a strong relationship with your customer base.

Enhance shopping experience in real-time
Track consumer behaviour

Track consumer behaviour

Monitor the voice of the customer and your target group’s opinion about various topics regarding your brand and market. Discover the latest trends in consumer habits and see what products people like to purchase recently. Moreover, thanks to social listening, you can get a glimpse of fashion before anyone else and become a trendsetter in merchandising.

Measure how your campaign performs

Our advanced charts can show you the engagement rate of your campaign and get you a thorough analysis on the reception of it. What messages could your audience identify with well and what were the ones that couldn’t really exceed your customers’ expectations? You will get to know all the results and the reasons behind it without having to read every connecting article, post or comment.

Measure how your campaign performs

Let us help your retail

Send us a request and we will get in touch with you soon.

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Contact Us!

Address:
1082 Budapest, Leonardo da Vinci str. 41. (2. em. 14.)

Registered seat:
1213 Budapest, Vető str. 10.

Photo of Péter Szekeres
Péter Szekeres

Co-founder & CEO
[email protected]
+36 70 701 6488

Photo of Tamás Tóth
Marcell Tamás Tóth

Media Analysis Consultant
[email protected]
+36 30 779 4626

Photo of Bernadett Kiss
Bernadett Kiss

Head of Marketing
[email protected]
+36 30 352 6707