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Getting Started with NMI
A guide for your first steps with Neticle Media Intelligence
Profile setup
Portal usage
- Mentions in NMI
- How can the data be exported?
- How to export graphs, reports, and mentions?
- What is Feed view?
- What is a "similar mention"?
- How can I change existing report views?
- What should I do if I can’t log into NMI?
- How can I login to Neticle Media Intelligence?
- How can I delete report views?
- How can I copy an existing report view?
- Can I change the colors of the keywords on charts?
- What type of filters are available for reports and charts?
- How can I save my chart settings?
- How can I create a new report view?
- NMI Main Menu
- Report views
- How many report views can I have?
- How can I add new graphs to an existing report view?
- What is Web Opinion Index (WOI) and how is it calculated?
- How can I use the Web Opinion Index (WOI) as a KPI?
- How can I create a new chart?
- Can I change the colors of the aspects on charts?
- How can I apply changes in bulk to multiple charts?
- Can I see the mentions directly from the charts?
- Can I apply the filter settings of a chart to another chart on a different report view?
- How can I apply changes to a chart?
- How can I delete mentions?
- How can I add new labels to mentions? How can I remove existing labels from mentions?
- How can I delete mentions in bulk? (How to select mentions)
- How can I change the sentiment of a mention? Do I teach the system by doing so?
- What are insights?
- How to create new insights?
- Why are Facebook links to Facebook pages/posts in NMI different from what I can see in my browser?
- Can Neticle analyze video content?
- Can Neticle monitor advertisements from Facebook and Instagram?
- Can Neticle monitor Reddit?
- Can you collect Instagram or Facebook stories?
- What happens if a social media mention gets deleted/removed once it has been collected?
- Does Neticle Media Intelligence have its own application?
- Can you collect Facebook lives?
- Is there a way to track and analyze LinkedIn mentions?
- How can I filter for influencer posts to see their interactions?
- Can I single out and view a whole thread of social media discussion?
- How can I change the order of the charts in a given report?
- Premium CSM Customer Support
- What are lockable views?
- Automated translation of a profile’s mentions
- Can I distinguish between earned and owned media within reports?
Keyword creation
- Keyword creation in NMI
- How can I modify already existing keywords?
- Where can I see the synonyms, filterwords, exclude words and own channels that are added to my keywords? Where can I add new keywords/aspects?
- What does related discussion mean?
- How can I add own channels to keywords?
- How long does it take to get historical data for keywords?